Reliable support wherever, whenever employees need it
IT teams today face growing demands to keep hybrid workforces up and running. The solution brief, "Reliable Support Wherever, Whenever Employees Need It," highlights how HP Support Services provides flexible, predictive, and remote assistance that minimizes downtime and extends device life. Download the brief to see how HP keeps your business moving and reach out to Hammer IT Consulting, Inc. for personalized advice on choosing the right support plan.
What support options does HP provide?
HP offers three main support options: HP Essential Support, which provides expert remote support during business hours; HP Premium Support, featuring AI-powered predictive detection and 24/7 expert assistance; and HP Premium+ Support, which includes the fastest repair services and preferred access to parts and experts.
How does HP enhance device support?
HP enhances device support through features like remote diagnosis and remediation, which can resolve up to 45% more complex PC issues without requiring physical intervention. This helps reduce downtime and frustration for employees and IT teams alike.
What is Post-Warranty Support?
Post-Warranty Support allows organizations to extend the life of their existing devices by keeping them running optimally. This service provides additional coverage options for unexpected issues, helping businesses maximize their technology investments and plan for future device refreshes.
Reliable support wherever, whenever employees need it
published by Hammer IT Consulting, Inc.
Hammer IT Consulting is a leading provider of IT and Security solutions serving a wide range of industries. We have years of experience serving Local, State, and Federal Government offices. As well as, Higher Education, K-12, Healthcare, and Corporate Entities small to large throughout the United States.
Hammer IT Consulting keeps the most valuable asset of your organization secure – your data. Our team of IT Security experts help protect your organization with the help of our next generation software and service solutions. We have expertise in comprehensive IT Security services including Managed Security Services, Cybersecurity Risk Assessments, Cybersecurity Awareness Training, Information Technology Security Policy Development, Penetration Testing, IT Staffing & Leadership Services, and other services that help protect your organization.
These aren’t the standard data protection services IT security is known for – but what makes them so remarkable is that they go above and beyond those standard services. They do help companies protect data, and yet they do so much more: protect reputations, improve productivity and set forth effective policies that companies can successfully leverage for years to come.
At Hammer IT Consulting, we are committed to delivering real business value by simplifying the design, procurement, and protection of the technology solutions customers need. Our long-standing relationships with a broad range of clients clearly demonstrate our value. We help organizations effectively manage an increasingly demanding technology infrastructure environment. The U.S. based team at Hammer IT Consulting is trusted, experienced, and certified to meet all of your Information Technology and Security needs.